Frequently Asked Questions

Contact:
Kristina Chase
0404 280 649

Brisbane:
37 Moolabar St
Morningside
(Appt only)

Gold Coast:
Clinic: Runaway Bay
(Address given at time
of booking).

Hopefully all your questions are answered below. Please contact us to discuss any further questions you have.

Cancellation Policy

Our goal is to provide quality treatment to all clients in a timely manner. No-shows, late arrival, and cancellations inconvience not only our therapists but also clients who miss the opportunity to book in for a treatment.

Please give a minimum of 24 hours notice to cancel appointments. Cancellations between 24 hrs & 3 hrs will incur a fee of 50% of appt cost. Any cancellation of less than 3 hours or no-show will incur 100% of appt cost. Payment is required before your next appointment

Why do you recommend at least 75 minutes for first treatment?

Helping you, our client, is our main priority. You will always receive a massage for your full allocated treatment time. Booking a 75 -90 min treatment for your first time, allows us to take a comprehensive medical history, discuss goals and actions plans. It also leaves adequate time to discuss and reassess where your body is at before we start each massage.

What can I expect to feel after a lymphatic drainage massage

Lymphatic drainage works on down regulating the sympathetic nervous system, therefore kicking in the parasympathetic nervous system, therefore you may feel a little fatigued afterwards, though you may also feel energised afterwards.

Do you have HICAPS and health fund rebates?

As Bliss & Soul Wellness is a mobile service we unfortunately do not have HICAPS. However, Kristina is covered by all Australian health funds, therefore she isable to provide a written or emailed health fund rebates, which you can then claim through your private health fund.

I am a little sick should I reschedule?

Yes. When you are sick your body is working overtime to fight the infection. We recommend you reschedule your appointment until you are feeling better, as a massage may increase the symptoms. Rest is the best option when your feeling sick.

Do I need medical clearance for a massage?

There are some medical conditions that will require medical clearance prior to your massage. If you are seeing a medical professional for your condition, please discuss whether they approve of massage. In some cases, written consent may be required.

There are certain symptoms that may contraindicate your massage. If you are feeling any symptoms you are unsure about, please contact us prior to your massage so we can advise you of the best course to take

Will I feel sore after treatment?

At Bliss we prefer to treat you so you are not sore after your treatment, however some treatment types and your response to those may cause some post massage soreness. If this occurs 48 hours is an acceptable length of time to have some general muscle soreness.

We recommend the use of heat (such as a heat pack), and an Epsom salt bath is safe. This will help your recovery and ensure you reduce any likelihood of muscle soreness.

Is pregnancy massage safe?

Pregnancy massage is very safe. At Bliss & Soul Wellness we have undertaken specialised pregnancy massage training through Pregnancy Massage Australia, the leader in the industry.

All our appointments include consultation time to discuss how your pregnancy is going. If you have any doubts about any symptoms you may be experiencing, please call or email us so we can do a pre-assessment before your treatment.

There may be certain conditions we request approval from your maternal health care specialist, and will advise you of this at the time of booking.

Please contact us before your treatment if you have the following, we may ask for medical clearance prior to the massage:

High level of morning sickness
Diabetes
Heart disease
Hypertension (chronic & gestational)
Pre-eclempsia
Risk or a history of miscarriages
Cervical conditons
Bleeding
Placenta Previa or abnormalties
Blood clotting disorders
History of pregnancy complications
Foetal abnormalities
Multiple births
Asthma
Kidney conditions
Liver conditons.

How do you massage during the first trimester?

We tailor each massage to your needs. Trimester one can be a time of great change to a woman’s body adapting to be being pregnant and the hormonal changes. This can come with period of sickness, fatigue and to some extent anxiety. Our first trimester massages follow Pregnancy Massage Australia guidelines, and we aim to encourage your body to relax during this stage of your pregnancy.

You may be face down/up on the massage table, or side-lying it will just depend on how your body is feeling at the treatment time, and we can adapt our table and massage style to suit your needs.

We ask you to please contact us if you have any pain, bleeding, high levels of nausea or a history of miscarriages. We will advise of the best course to take prior to receiving your treatment.

How do I lie for a pregnant massage?

During your first trimester, it will depend on how you are feeling and how your body is adapting to the changes. Generally, woman feel comfortable lying face down/up. However, if need be we support this position with additional pillows/towels, or we can massage you very comfortably in the side-lying position.

You will transition to a side-lying position as your pregnancy progresses, which is a very comfortable position. We use a number of items to encourage good body alignment in this position. There are a number of wonderful techniques we can apply during a side-lying massage treatment that are very effective to reduce the common ache areas of hips, lower back and shoulders.

Should I align my massage appointments with my pregnancy health checks?

Yes, we highly recommend we aligning your massages with your pregnancy check-ups. Your body is changing weekly, and completing the pre-massage assessment is very important to ensuring we tailor a massage to meet your needs. Ideally we like to align our massages to coincide the same day, or within 24-hours of your check-up with your pregnancy medical specialist.

What is postnatal massage?

Your postnatal massage is the period of time after your delivery where your body is transitioning back to a pre-pregnancy state, usually up to 3 months although breastfeeding may extend this time.

You will most likely experience different discomforts to your pregnancy with the positions of feeding, carrying and the healing your body is undertaking. This is increased if you have other children to care for. Our postnatal treatments take your body changes into account will accommodate any discomforts from feeding or post-delivery, assisting to reduce your aches and pains, and reconnect your body

How soon after birth can I have a treatment?

Depending on your delivery you can have a massage within 24 hours after delivery your newborn. It allows you time to relax and reconnect with your body whilst it is recovering. A postpartum massage also releases oxytocin, (a hormone that helps with baby-bonding and nursing), as well as easing various post-birth issues, including swelling, muscle aches and pain, out-of-whack hormones, and postnatal depression

Please contact us to discuss your delivery and when the optimum time for your next massage is.

Your labour medical specialist has the full history of your delivery, and there may be signs you are not aware of that will impact whether massage is appropriate. We will always ask you to check with your postnatal medical specialist to ensure they are aware you will be receiving treatment.

When medical intervention has occurred for your delivery, we may ask for written medical clearance prior to treating you.

Why is it important to have a massage from a pregnancy massage specialist

A fully trained pregnancy massage therapist has undertaken further training after they have finished their initial qualifications that specialise in pregnancy. We have trained under Pregnancy Massage Australia, the leader in pregnancy massage.